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Notes for teams that sell on WhatsApp

Playbooks, analysis and platform news for businesses that sell and support on WhatsApp.

Everything we have published

News 4 min read

WhatsApp, Instagram and web chat, one inbox

Conecxt now brings WhatsApp, Instagram Direct messages and comments, and website chat into one shared team inbox, with the same automations and CRM behind all three.

Insight 5 min read

Your customers are stuck in your staff's phones

When customer chats live on personal WhatsApp numbers, every resignation takes customers with it. How to move to one business number the team shares.

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