Conecxt
Create account

Auto Dealers & Service Centres

Conecxt for Auto Dealers & Service Centres

Test drives booked, service reminders sent, and “is my car ready?” answered without a phone call.

Start 7-day free trial Sign in →

How the work runs instead

What breaks today

Test-drive leads, service bookings and “is my car ready?” calls compete for the same two showroom phones.

A test-drive enquiry from an ad waits in a sales executive’s personal WhatsApp while he is out on a delivery, and the customer books with the dealer across the road.

Service customers call the workshop every hour to ask about their car, and the advisor spends the afternoon on the phone instead of on the floor.

How the work runs instead

  1. An ad enquiry gets an instant reply with test-drive slots and is handed to the sales team.
  2. A service reminder goes out when the car is due, with a one-tap booking.
  3. When the car is ready, the customer is told, with the invoice attached.

Read the full playbook →

What your customer sees

Karan Malhotra talking to Prime Motors Service
  1. Service due 15 Oct · reminder sent
  2. Prime Motors Service:
    Template · utility Hi Karan, your Creta is due for its 20,000 km service. Pick a day and we will book the slot. 9:00 am
    • This week
    • Next week
    • Call me
  3. Karan Malhotra:
    This week 9:20 am
  4. Handed to the service advisor desk
  5. Prime Motors Service:
    Hi Karan, Deepak here. Thursday 9 am pickup from home works? 9:22 am
    • Yes, Thursday
    • Another day

The capabilities behind it

What that flow is built from.

NewAI agents Answers the questions customers ask most, from your own documents, and hands over to your team.NewWhatsApp Calling Customers call your WhatsApp number and whoever is free picks up in the browser.Team Inbox Your whole team answers from one shared inbox.Automation Follow up automatically, every single time.Campaigns Send to thousands. See who read and replied.Contacts & CRM Know every customer, right in the chat.

Questions

Can we send service reminders automatically?

Yes. A journey sends a template message on the due date, with buttons to book or to talk to an advisor.

Can enquiries from our Meta ads land in the inbox?

Yes. Click-to-WhatsApp ad conversations arrive in the inbox, and you can see which ad started each one.

See Conecxt for Auto Dealers & Service Centres

Try it on this month’s service due list.

Create account Sign in