Official Meta Tech Provider
Every customer conversation, in one place.
Chat with customers, send campaigns and keep your contact list — all in one platform. Nothing to copy between apps, nothing to export.
WhatsApp is live today. We will say exactly which channels come next, and when.
Everything in one place
Team Inbox
Your whole team answers from one shared inbox.
- Assign a chat to yourself, a teammate, or a whole team.
- Mention someone and they hear about it straight away.
- Leave private notes the customer never sees.
Pages
Is the order shipped yet?
12:20It left this morning — tracking is on its way to you.
12:21 ✓✓Perfect, thank you!
12:22Details
AN Amelia Novak Customer- Conversations
- 6
- Messages
- 184
Tags
Campaigns
Send to thousands. See who read and replied.
- Build the audience from your own contact list.
- Send it now, or pick a time.
- Watch delivered and read counts fill in as WhatsApp reports them.
Pages
Campaigns
Create, monitor and manage your broadcast campaigns.
| Campaign | Status | Progress | When |
|---|---|---|---|
| Winter re-engagement | Completed | 3 / 3 · 100% | Jul 19 |
| Cart recovery Cart abandoners · 2,480 | Sending | 2 / 3 · 66% 1,902 read | Jul 18 61 tapped |
| New arrivals | Scheduled Jul 26, 09:00 | — | Jul 26 |
| Feedback request | Draft | — | — |
Automation
Follow up automatically, every single time.
- Drag steps onto a canvas: send, wait, check something, tag a contact.
- Branch on what WhatsApp really reports — delivered, read, failed.
- Try a run before you publish it, without touching your real numbers.
Pages
Journeys
Build follow-ups that run on their own.
Contacts
Know every customer, right in the chat.
- Tags, extra fields and stages that you name yourself.
- Bring a list in from a spreadsheet, and undo it if it goes wrong.
- Group people by rules, then send to that group.
Pages
Contacts
Manage the people you message — search, filter, and segment.
| Contact | Conversations | Tags | Stage |
|---|---|---|---|
| ANAmelia Novak[email protected] | 6 | VIP | Customer |
| RMRavi Menon[email protected] | 2 | Returning | Subscriber |
| JWJonas Weber[email protected] | 1 | Trial | Lead |
| LFLucia Ferrari[email protected] | 9 | VIPNewsletter | Customer |
Channels
WhatsApp today. More channels on the way.
- Sign in with Meta and your number is set up for you.
- Run several numbers, and several WhatsApp accounts, from one place.
- We will say exactly which channels come next, and when.
Pages
Channels
Connect the numbers your customers already message.
| Channel | Number | State |
|---|---|---|
| Main line | +1 555 0142 | Connected |
| Support line | +1 555 0177 | Connected |
| Sales line | +1 555 0193 | Pending |
Teams & Admin
Control who sees what, across every team.
- Run more than one business from one login, kept fully apart.
- Invite people by email and give them a role you set up.
- Put people into teams, each with their own inbox.
Pages
Organizations
Teams, roles and usage across every brand you run.
| Organization | Seats | Teams | State |
|---|---|---|---|
| Northwind Retail | 14 | 3 | Active |
| Lumen Studio | 6 | 2 | Active |
| Harbour Foods | 4 | 1 | Active |
Too many tabs. Too many tools.
Most teams answer customers from three or four places at once.
Sales replies from one phone. Support replies from another. Neither can see what the other said.
The customer list lives in a spreadsheet that is always a little out of date.
And when someone asks what happened last week, you go looking for it.
One system, not six tools.
Conecxt keeps chats, campaigns and customer records in one place.
- Nothing to copy or export between apps.
- One customer record, wherever you are looking at it.
- Reply, group your customers and set up follow-ups from the same screen.
Answer everyone from one place
Every WhatsApp conversation lands in one inbox your whole team can see.
- Assign a chat to yourself, a teammate, or a whole team.
- Mention someone and they hear about it straight away.
- Leave private notes the customer never sees.
- Save the views you actually use — unread, mentions, one channel.
Pages
Is the order shipped yet?
12:20It left this morning — tracking is on its way to you.
12:21 ✓✓Perfect, thank you!
12:22Details
AN Amelia Novak Customer- Conversations
- 6
- Messages
- 184
Tags
Reach thousands, and know who read it
Send one message to thousands, then see what happened to each of them.
- Build the audience from your own contact list.
- Send it now, or pick a time.
- Watch delivered and read counts fill in as WhatsApp reports them.
- See who tapped a button in the message.
Pages
Campaigns
Create, monitor and manage your broadcast campaigns.
| Campaign | Status | Progress | When |
|---|---|---|---|
| Winter re-engagement | Completed | 3 / 3 · 100% | Jul 19 |
| Cart recovery Cart abandoners · 2,480 | Sending | 2 / 3 · 66% 1,902 read | Jul 18 61 tapped |
| New arrivals | Scheduled Jul 26, 09:00 | — | Jul 26 |
| Feedback request | Draft | — | — |
Follow up without remembering to
Draw a follow-up once, and it runs for every customer without you.
- Drag steps onto a canvas: send, wait, check something, tag a contact.
- Branch on what WhatsApp really reports — delivered, read, failed.
- Try a run before you publish it, without touching your real numbers.
- Watch each run step by step, and retry the ones that stall.
Pages
Journeys
Build follow-ups that run on their own.
Know who you are talking to
Who the customer is sits beside what they said — not in another tab.
- Tags, extra fields and stages that you name yourself.
- Bring a list in from a spreadsheet, and undo it if it goes wrong.
- Group people by rules, then send to that group.
- Notes, activity and past chats in one timeline.
Pages
Contacts
Manage the people you message — search, filter, and segment.
| Contact | Conversations | Tags | Stage |
|---|---|---|---|
| ANAmelia Novak[email protected] | 6 | VIP | Customer |
| RMRavi Menon[email protected] | 2 | Returning | Subscriber |
| JWJonas Weber[email protected] | 1 | Trial | Lead |
| LFLucia Ferrari[email protected] | 9 | VIPNewsletter | Customer |
See it actually working
- 01 A new conversation reaches your inbox in about 44 milliseconds.
- 02 Delivery and read ticks come straight from WhatsApp, not from us.
- 03 Every automation run is listed, step by step, as it happens.
Everything updates as it happens
You never press refresh.
- 01 New conversations appear on their own.
- 02 Delivery and read ticks update as WhatsApp reports them.
- 03 A mention reaches your teammate while they are still on the page.
- 04 Automation runs show each step as it happens.
Connect your number in minutes
WhatsApp is live today. Connecting your number takes a few minutes.
- Sign in with Meta and your number is set up for you.
- Run several numbers, and several WhatsApp accounts, from one place.
- We will say exactly which channels come next, and when.
Pages
Channels
Connect the numbers your customers already message.
| Channel | Number | State |
|---|---|---|
| Main line | +1 555 0142 | Connected |
| Support line | +1 555 0177 | Connected |
| Sales line | +1 555 0193 | Pending |
Built for teams that grow
Decide who can see and do what, as the team gets bigger.
- Run more than one business from one login, kept fully apart.
- Invite people by email and give them a role you set up.
- Put people into teams, each with their own inbox.
- See what you are using, and get told before you reach a limit.
Pages
Organizations
Teams, roles and usage across every brand you run.
| Organization | Seats | Teams | State |
|---|---|---|---|
| Northwind Retail | 14 | 3 | Active |
| Lumen Studio | 6 | 2 | Active |
| Harbour Foods | 4 | 1 | Active |
Works with the tools you already use
WhatsApp today, and a way to reach the tools you already run.
Made for how your business works
The same platform, set up the way your trade actually runs.
Questions, answered plainly
What does Conecxt do?
It runs your WhatsApp conversations, campaigns and customer records in one place, so nothing has to be copied between apps.
Do I need my own WhatsApp Business account?
Yes. You sign in with Meta and your number is set up for you.
Can my whole team work from one number?
Yes. Everyone answers from one shared inbox, and each chat can be given to a person or a team.
Does it work with anything besides WhatsApp?
WhatsApp is live today. We will say exactly which channels come next, and when.
Can I bring my existing contacts in?
Yes, from a spreadsheet. You get a full import history, and you can undo an import that goes wrong.
What happens to a chat when someone is away?
Hand it to anyone on the team. The history stays with the customer, not with the person who answered.
See it with your own customers
Bring your own number and your own contacts. See it work before you decide.