Education

Conecxt for Education

Handle admissions season without drowning in the same ten questions.

What breaks today

Admissions cycles create bursts of repetitive questions against hard deadlines.

For six weeks a year, the same questions arrive hundreds of times a day, and every one has a deadline behind it.

The rest of the year the team is far too small to have built anything for it.

A parent asks about a deadline. The answer goes out at once, and anything unusual reaches a real person with the full thread.

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Unassigned · today

Conversations12 chats

All12Unread3Mine

Amelia NovakSat Is the order shipped yet?

RK @you

Ravi MenonFri Thanks — that worked

Jonas WeberFri Can I change the address?

Lucia FerrariThu Perfect, thank you!

Amelia Novak● Open

Fri, 24 Jul

Is the order shipped yet?

12:20

It left this morning — tracking is on its way to you.

12:21 ✓✓

Perfect, thank you!

12:22

! Outside the 24-hour window Send a template

ReplyNote Write a reply…

Details

AN Amelia Novak Customer

What that flow is built from.

Can we send deadline reminders to a whole intake?

Yes. Build the group from your contacts and send a template message to all of them.

Can several staff share one number?

Yes. Everyone answers from one shared inbox, and each chat can be given to a person or a team.

Try it before your next intake.