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Education

Conecxt for Education

Handle admissions season without drowning in the same ten questions.

How the work runs instead

What breaks today

Admissions cycles create bursts of repetitive questions against hard deadlines.

For six weeks a year, the same questions arrive hundreds of times a day, and every one has a deadline behind it.

The rest of the year the team is far too small to have built anything for it.

How the work runs instead

  1. A parent asks about a deadline.
  2. The answer goes out at once, and anything unusual reaches a real person with the full thread.

What your customer sees

Arjun Mehta talking to Northstar Academy
  1. Arjun Mehta:
    hi what is the fees for JEE 2-year programme 9:15 am
  2. Northstar Academy:
    Hi Arjun! Here is the fee sheet for the 2-year JEE programme, with the instalment plan. 9:15 am
  3. PDF sent · Tagged: JEE 2-year
  4. Northstar Academy:
    What else can we help with? 9:15 am
    • Batch timings
    • Scholarship test
    • Talk to a counsellor
  5. Arjun Mehta:
    Talk to a counsellor 9:17 am
  6. Handed to the JEE counsellor team

Questions

Can we send deadline reminders to a whole intake?

Yes. Build the group from your contacts and send a template message to all of them.

Can several staff share one number?

Yes. Everyone answers from one shared inbox, and each chat can be given to a person or a team.

See Conecxt for Education

Try it before your next intake.