Conecxt Get early access

E-commerce & D2C

Conecxt for E-commerce & D2C

Answer order questions, win back carts, and handle returns without adding people.

What breaks today

Order questions, abandoned carts and returns arrive faster than a small team can answer them.

One person is answering “where is my order?” all day while the carts nobody chased quietly expire.

The answers exist — in the shop admin, in a spreadsheet, in somebody’s phone — just never in the same place as the customer.

How the work runs instead

A cart is left. A follow-up goes out an hour later. If they reply, it lands in the shared inbox with their order history beside it.

The capabilities behind it

What that flow is built from.

Team Inbox Your whole team answers from one shared inbox. Automation Follow up automatically, every single time. Campaigns Send to thousands. See who read and replied. Contacts & CRM Know every customer, right in the chat.

Questions

Can I chase abandoned carts on WhatsApp?

Yes. Send a template message on a delay, and branch on whether they read it.

Will I know which message won the sale back?

You can see who read the message and who tapped a button in it.

See Conecxt for E-commerce & D2C

Try it on your own store.

Get early access Talk to us