Conecxt · Platform tour

Follow one message
through the platform.

Conecxt runs WhatsApp conversations, campaigns, CRM and automation in one place. Scroll to walk through it.

01 · The problem

WhatsApp at scale
gets messy fast.

Sales in one phone, support in another, marketing in a spreadsheet. Every reply depends on who is holding the handset.

02 · One platform

One system,
not six tools.

Every conversation lives in one place — so your inbox, CRM, campaigns and automation all see the same customer.

01

Inbox

Every conversation, one shared team inbox

02

CRM

Contacts, segments and journey stages built in

03

Campaigns

Broadcasts tracked per recipient, live

04

Automation

Journeys that branch on what really happened

05

Templates

Author and reuse approved WhatsApp templates

06

Media

One asset library across every message

03 · Connected by design

A message that arrives in the inbox is already a CRM contact, already a campaign audience member, already an automation trigger. Not integrations — the same object.

04 · Shared team inbox

Your whole team,
one shared inbox.

Every WhatsApp conversation lands in one inbox your whole team works from — updating live as messages arrive.

Assign to agents & teams @Mentions & internal notes Custom saved views Templates & rich media

05 · Automation journeys

Follow up automatically,
every single time.

Drag-and-drop journeys that branch on what actually happened — delivered, read, replied, failed — not on guesses.

No-code canvas builder Wait for reply · 24-h window Governed HTTP steps — call any API Journey templates & run monitor
TriggerCart abandoned Wait1 hour SendCart reminder ConditionReplied in 24 h? HTTPCreate coupon SendLast-chance offer Yes No Delivered Read

06 · Broadcast campaigns

Reach thousands,
track every one.

Send template campaigns to the right people — then watch every delivery, read and tap, person by person, in real time.

Sent0
Delivered95.9%0
Read72.3%0
Button clicks28.4% CTR0

Illustrative demo data

07 · Built-in CRM

Know every customer,
right in the chat.

Tags, custom fields and journey stages live beside the conversation — and segments feed campaigns and inbox views directly.

Dynamic segments Custom fields CSV import & bulk ops Notes with @mentions
Customers

Aarav, Priya, Rahul

Active buyers you keep close

Prospects

Manish, Sana

Warm leads worth a nudge

Leads · VIP

Ananya, Vikram

High-intent, high-value

Re-engaged

Nikita, Dev

Won back and watching

High value

TechCorp, NovaLabs

Top accounts by revenue

08 · Real-time everything

Always in sync,
in real time.

Assignments, mentions, delivery ticks and journey runs push to every open screen the moment they happen — no refresh, no polling.

New message · just now @Mention → notified Status → Read Note added · Sales Team

09 · The platform

One platform
that grows with you.

Teams, roles, usage limits and more — turn on what you need, all built on one core that scales with your business.

01

Channels

WhatsApp today — SMS, email and more by design

02

Templates

Author and submit WhatsApp templates for approval

03

Widgets

Context panels in the inbox, permission-gated

04

Variables

Merge fields resolved once, server-side

05

Triggers

Start automations from real events

06

Roles & permissions

Org-scoped access with seat-gated invites

07

Media

One asset library, reused across every message

08

Teams

Route conversations to the right squad

09

Integrations

Connect any API with governed HTTP steps

Run your WhatsApp business
in one place.

Book a demo